Does WowTowel offer discount promotional codes?
Yes! From time to time, Our WowTowels go on sale. To see if there is a current promotional sale, go to our promotional codes page at https://wowtowel.com/promocodes/
Can WowTowel fit into standard washers and dryers? Plus, WowTowel Washer & Dryer Instructions?
Yes! Our WowTowels fit into standard washers and dryers! See washing and drying instructions below.
WASHER INSTRUCTIONS:
1) Before washing, shake your WowTowel very well (outdoors) to be sure you remove any remaining sand.
2) Make sure that the Velcro is sealed in all 4 corner pockets.
3) Fold the WowTowel once with the pocket side on the inside. (Pockets inside so the agitator will not pull the pockets while washing.)
4) Take the folded (pocket side in) WowTowel and line your washing machine around the agitator. If no agitator, simply line around the washing machine drum.
Depending on the size of your washing machine, you could put up to TWO WowTowels per wash. If a small machine, only wash a single WowTowel at a time.
5) You can wash in either warm or cold water with laundry detergent. Do Not use Hot water as 100% cotton shrinks!
(Note: Do NOT use liquid chlorine bleach EVER as this can ruin your vivid-colored WowTowel.)
6) We recommend a very nice Fabric softener. Your WowTowel will just get softer and softer and feel nicer and nicer over time with the Fabric Softener.
DRYER INSTRUCTIONS:
7) When removing the WowTowel from the washing machine, make sure that the Velcro is sealed.
8) Put in a “Bounce” dryer anti-static sheet or two.
9) Remove from dryer when dry.
10) We have Folding instructions for the hands-free carry holder in our FAQ section, too.
How do I fold the WowTowel so that it fits perfectly into the carry strap holder for hands free carrying?
Folding works best with two people. Each of you hold opposite ends of the WowTowel hold it taut with the pocket sides up. While holding it taut, fold it in half TWICE in the same direction (similar to folding a flag). Then one of you simply rolls the WowTowel towards the other person into a tight spiral until it is completely wrapped. Next, unfasten the carry strap buckles to open up the “arms.” Next, look for the adjustable strap “knuckle” on the main, long part of the strap and keep that “knuckle” side up. Hold the WowTowel between your legs and simply wrap the closest “arm” strap to the “knuckle” around the WowTowel spiral and fasten the buckle until you hear it click” in place. Turn the WowTowel around, hold between your legs and repeat for the other arm until it fastens into place when you hear it click. Finally, be sure that your arm straps are balanced on each side of the WowTowel so carrying is “balanced and easy.” Adjust the length of the carry strap according to your comfort for over the shoulder or across the chest by sliding the adjustable strap knuckle to your desired position. Your WowTowel is now easily transportable and ready to go wherever you want to go, otherwise known as “WowToweling!”
What do I do if the WowTowel gets a pulled string or snag?
To help avoid pulls and snags, try to keep keys and sharp objects away from your WowTowel to avoid pulling on the towel loops. However, we do not live in an utopian world and things happen. Should your WowTowel encounter a pulled string/snag very simply get a SHARP scissor and cut it at the BASE (very bottom) of the string pull. This will prevent further string pulling. Note: NEVER pull a string or you will start to undo the loops in your WowTowel. Always use “sharp” scissors and cut at the base.
What is WowTowel's exchange and return policy?
Exchange Policy: Merchandise can only be returned with our prior approval, or confirmation. WowTowel will honor an exchange should we send you an incorrect color or damaged out of the delivery box (prior to usage) and we will honor an even exchange at no additional cost to you which includes shipping. You cannot simply change your mind. Anything other than stated above, the policy will act as a “Return Policy” as it pertains to fees prior to sending you the (correct color/non-damaged) exchange, except for custom made towels which are final sale (unless damaged upon delivery).
Return Policy: Merchandise can only be returned with our prior approval, or confirmation. Upon approval you will receive a full refund on your “unused” WowTowel(s), however any freight or shipping cost, and any credit card transaction fees will be deducted from your refund. There is no refund or exchange on custom made towels (e.g. embroidered), closeouts, or special sales items. Upon approval an exchange or refund can take place with deduction of any shipping costs and 20% restocking fee.
If you need additional information regarding our policy please email us at WowTowel@gmail.com call us at (954) 302-2142.